Host

OVERVIEW:
Responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely and efficient manner.

RESPONSIBILITIES:

  • Maintains a Guest focus while performing duties.
  • Assumes 100% responsibility for quality guests’ experience.
  • Welcome and greet guests within two minutes of being seated.
  • Informs guests of specials and menu changes.
  • Offers specific beverage, appetizer, entree, and dessert recommendations either upon
    request or you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and
    services.
  • Offer suggestions for beer and food pairings of the current menu.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system
    before taking items to the table.
  • Deliver food and beverages from kitchen and bar to guests in a timely manner.
  • Clean and prepare the table for the arrival of menu items.
  • Perform side work during each shift as required by service station assignment.
  • Complete opening and closing checklists.
  • Maintain clean and stocked service and dining areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food
    and service.
  • Respond promptly and courteously to any requests.
  • Provide proactive beverage refills.
  • Prepare the final bill, present a check to guests, accept payment, and process through
    the POS system.
  • Be ready and willing to assist fellow servers before they ask and be a strong contributing
    member of a team.
  • Thank guests for their visit and invite them to return.
  • Attends all scheduled employee meetings and brings suggestions for improvement.
  • Notify manager-on-duty any time a guest is not 100% satisfied with their experience
  • Performs other duties as assigned by a supervisor.

QUALIFICATIONS:

  • Previous server experience in restaurant or hospitality required or minimum six months experience working at a Loose Ends Brewing in a host, busser or other similar guest interfacing position. Must have good performance and manager reference.
  • Must have a High School diploma or GED.
  • An equivalent combination of education and experience will be considered.
  • Must be eligible to work in the United States.
  • Must be 19 years of age or older as required by state law to serve alcoholic beverages.
  • Must have the ability to handle money and operate a point-of-sale system.
  • Must have food handler’s card and alcohol awareness training certification where
    required by state and local laws.
  • Shift flexibility, must be able to work different shifts including nights, holidays, and
    weekends. Must be able to work overtime as required.

PHYSICAL DEMANDS

  • Must be able to work in a standing position for prolonged periods of time.
  • Must be able to work under stress, have excellent organizational skills and multi-task throughout a shift.
  • Must have a clean, professional appearance with excellent grooming habits.
  • Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds.

To apply for this job please visit looseendsbrewing.com.

Share This:

Job Categories